How Enquiry Details Are Used
When you send an enquiry, we receive the name, email address, optional phone number and message you provide, along with the service selected and the website from which the enquiry was sent. Use the message for business cleaning requirements and avoid including sensitive personal information.
The details are used to assess your requirements and respond to your request. If a suitable local firm is needed to discuss or carry out the work, we ask for your agreement before passing your enquiry and contact details to that firm.
Our Basis For Using Your Details
We use information needed to respond to a request you choose to make, including steps you ask us to take before entering an arrangement. Where sharing with a local firm relies on your agreement, that sharing will only happen after your agreement has been obtained.
You can decline that sharing or withdraw agreement before it takes place. A firm receiving your details will be responsible for explaining how it handles the information it receives.
Retention And Security
Enquiry information should be kept only for as long as needed to manage the request, associated follow-up and applicable legal obligations. Access should be limited to those who need it for those purposes, with appropriate safeguards for storage and transmission.
The form uses a hidden field to help filter automated submissions. Do not provide payment card information, access passwords, alarm codes or sensitive records through the enquiry form.
Your Choices And Rights
Depending on the circumstances, UK data protection law gives you rights to request access, correction, deletion or restriction of personal information, and to object to some uses. Where consent applies, you can withdraw it without affecting earlier lawful use.
Use the contact form and select a privacy request in your message to ask about information you have supplied. You can also raise concerns with the Information Commissioner’s Office.
Fonts And Website Requests
This website requests fonts from Google Fonts, which involves a connection from your browser to Google’s font services. Your browser sends technical information, such as an IP address, as part of those requests.
The website does not set advertising cookies through its own page code. Hosting infrastructure may process technical request logs for service delivery and security, and any future analytics or cookie changes should be reflected in this notice.